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All higher education institutions must appoint an Ombudsperson: UGC

The UGC has made it mandatory for all higher education institutions to appoint an Ombudsperson specifically to address student complaints.
UGC Ombudsman    Higher education institutions    Regulation compliance

This means you now have a confidential and impartial figure to turn to if you're facing issues like:

  • Admissions irregularities: Did you encounter unfair practices or incorrect information during the admissions process?
  • Unreasonable refusals: Feeling treated unfairly or denied an opportunity without proper explanation?
  • Misleading information: Were you provided incorrect or incomplete information that impacted your decisions?
  • Withholding Documents
  • Violation of laws regarding reservations in admissions.
  • Unlawfulness: Demanding money beyond specified charges.
  • Non-payment of scholarships
  • Delay in examinations, results
  • Unfair Practices in evaluation
  • Denial of lawful refund for withdrawing students.
  • Discrimination against specific categories of students.
  • Denial of promised quality education.
  • Harassment of students.
  • Contraventions
  • Non-compliance 

Also Read: Student Alert: UGC Warns Against Unrecognized Online Degrees Offered by Edtechs!

Don't suffer in silence:

  • Contact your institution's Ombudsperson: Their details should be readily available on your institution's website or through administrative offices.
  • Share your concerns: The Ombudsperson will listen to your experiences and understand your situation confidentially.
  • Seek fair resolution: They will explore options to address your concerns in a just and equitable manner.
  • Get connected: They can direct you to relevant resources within your institution to further support your case.
Published date : 19 Feb 2024 01:55PM

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