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Opportunities at ICICI Bank

ICICI Bank was originally promoted in 1994 by ICICI Limited, an Indian financial institution, and was its wholly-owned subsidiary. It is India's largest private sector bank and second largest bank after State Bank of India. ICICI was formed in 1955 at the initiative of the World Bank, the Government of India and representatives of Indian industry. The principal objective was to create a development financial institution for providing medium-term and long-term project financing to Indian businesses.

ICICI Bank offers a wide range of opportunities for fresher / experienced professionals to apply their skills and grow professionally. As of now bank recruits the following posts.
  1. Probationary Officers
  2. Sales Officers
  3. Relationship Manager
  4. Debt Manager (DSMG)
  5. Manager: Structured Finance Group
  6. Privilege Banker
  7. Branch Credit Manager
  8. Branch Manager/ Deputy Branch Manager
  9. Phone Banking Officer

Probationary Officers Training Programme:
ICICI Bank initiated Probationary Officer Training Programme (POTP) in 2007 and deployed as many as 10,000 young graduates. Selected candidates will undergo a training of one year at the ICICI Manipal Academy, Bengaluru. This Programme is designed to develop specialists with banking knowledge and selling skills to fulfill the need of trained bankers.

Salient Features of POTP:
The training has a blended curriculum with instructor led classroom sessions, e-learning, internship and On-the-Job-Training at ICICI Bank branches/offices. The training imparts knowledge and skills in core banking (banking products, banking operations, channels and customers, service and sales, etc.

The participants are put through a very rigorous training with special emphasis on application of knowledge and overall development of personality.

The classroom sessions (6 months) are conducted at ICICI Manipal Academy; internship and On-the-Job-Training (6 months) at any ICICI Bank branch or office (within India).

The Probationary Officers are paid stipend to meet the out of pocket expenses.

The Probationary Officers will get an assured employment with ICICI Bank on successful completion of the Probationary Officer Training Programme.

Eligibility Criteria
Educational Qualifications: Those who have completed graduation with 55% (Aggregate) marks in any discipline.

Age: Up to 25 years of age as on the date mentioned in notification.

Note: Only shortlisted applicants will be invited for the selection process.

Selection Process of POTP
The selection process for Probationary Officer will consists of
Online Aptitude test
Online Psychometric Assessment
Case-based Group Discussion (GD)
Personal Interview (PI)
Merit List
The GD and the PI (only for applicants who successfully clear the GD) will be concluded on the same day.

Fees of the Programme
The Probationary Officer Training Programme is a cashless bridge to managerial jobs for aspiring students. To pursue the Probationary Officer Training Programme, the interested students will have to invest rupee 3,42,000 (The course fee of rupee 3,00,000 + Service Tax as applicable which is presently at 14%) which would be provided by ICICI Bank as a loan at a subsidized interest rate of 2.5% p.a.

Differential amount, if any, on account of increase in Service Tax at a future date, would be borne by the applicant. This is the fee for the first phase of the PGDB Programme. The fee for Phase II is an additional amount of rupee 1,50,000 which needs to be paid by students who opt for this phase at a later date.

After completion of the Training Programme, the Probationary Officers will be absorbed as Deputy Manager in the Bank. The loan is to be repaid by Probationary Officers in equated monthly installment (EMI) after joining the Bank. There would be no recovery of EMI or interest during the training and internship period, the interest accrued during this period would be recovered along with the normal EMI.

Career Prospect:
Probationary Officers who successfully complete the Probationary Officer Training Programme will join at the grade of Deputy Manager (Band I). They will be placed in any one of the following areas:
Trade Finance
Privilege Banking
Rural Inclusive Banking
Retail Banking
Any other Profile as decided by ICICI Bank.

On absorption in ICICI Bank, the Probationary Officers will be on probation for a period of one year. The gross salary of a Probationary Officer on joining the Bank after training will be around Rs. 4 lakh per annum.

Sales Officers
ICICI Bank hires young graduates to join its dynamic front line Sales Force. The selected applicants are trained at ICICI Bank Sales Academy. This training ensures that the applicants are well equipped in Selling Skills, Product Knowledge and Rules and Regulations pertaining to the job responsibility.

Eligibility Criteria: (as on the date mentioned in notification)
Education: Graduates in any stream (Engineers & MBAs ineligible)

Age: 20 to 26 years.

Selection Process:
The selection process of the Sales Officer Academy will consist of the following steps:
Sales Profiler: All the applicants will also undergo Sales Profiler exercise. This helps in identifying the sales orientation of the applicant.

English Language Written Test: All eligible applicants will also undergo the English Language Written Test. This helps in gauging the English Language Writing ability of the applicants.

Personal Interview: All the eligible applicants who clear the English Language Written Test, will undergo the personal Interview process.

Offer letter: All the successful applicants after the selection process will receive an offer letter with the month of joining the academy.

Course Objective:
This is a skills based course designed to bridge the skill & supply gap by identifying and training applicants to join the sales force. The broad areas of course coverage are:
  • Overview of working and culture at ICICI Bank
  • To develop selling and presentation skills
  • Building customer service orientation
  • Training on product and process knowledge
  • Training on internal guidelines, rules and regulations
  • To build confidence to communicate effectively in a business environment.

Course Fee
The course fee is Rs.30,000/- which is borne by the candidate or assistance provided by the bank. It is towards the training expense which would include lodging, boarding, food, faculty and training material for the 1 month of classroom.

Duration of the course:
The trainer-led classroom course will be for duration of four weeks
The course will have a blended curriculum with instructor led classroom training (with role play activities, videos and drill sessions for practice) as well as e-learning and simulators.

Post the completion of 4 weeks of classroom training at the Sales Academy, the candidates undergo a 2 month on-the-job-training at the branch location as mentioned in their offer letter.

Job Responsibilities:
  • Responsible for achieving the monthly sales targets, assigned to him/her, for various products and services offered by ICICI Bank.
  • Cross sell new product and service opportunities.
  • Market mapping, customer mapping, competitor mapping in the geography assigned.
  • Proactively identify sales prospects and do business development activities in the geography assigned.
  • Follow up on new leads and referrals to generate business.
  • Follow the various internal guidelines and procedures of the bank.
  • Ensure customer satisfaction.
  • Resolve customer queries/issues.
  • Maintain periodic status reports, including daily activity report and calls/follow-ups made.

Relationship Managers (Corporate Banking Group)
Educational Qualifications:
MBA Finance/CA

Minimum: 1 year
Maximum: 7 years

Job Role and Responsibilities:
  • Maintain effective client relationship to originate business & service client needs on commercial banking, investment banking and international banking products.
  • Determine clients' needs and devise financial solutions to meet their banking and financial advisory requirements.
  • Achieve individual targets and grow account profitability, while maintaining a high service standard and compliance.
  • Add value to the client and stay ahead of competition by structuring and implementing innovative deals.
  • Drive and direct the team of Associate Relationship Managers and product managers to drive business profitability and growth.
  • Structure and present new credit proposals to Risk Management team for approval.
  • Cross-sell treasury, cash management and trade finance products for incremental business development
  • Maintain knowledge on all bank products and services and assist to resolve customer queries.

Skills and Competencies required:
  • Good negotiation skills with the ability to interact with people at various levels of the organization and outside environment.
  • Strong sales and relationship management skills.
  • Good credit knowledge for deal structuring and knowledge of various products including Trade Finance, Cash Management, Treasury and General Banking Product and Operations.
  • Ability to use data and logic to convince others, to articulate with conviction, ability to effectively communicate in order to influence.
Published date : 02 Nov 2015 11:11AM

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