Emirates Unveils World's First Robotic Check-In Assistant

Emirates Unveils World's First Robotic Check-In Assistant

• Dubai-based airline Emirates has unveiled its latest innovation, the world's first robotic check-in assistant named Sara. The system is part of a new City Check-in and Travel Store that is set to launch in Dubai's financial district. Sara will match customers' faces with scanned passports, check passengers in, and guide them to the luggage drop area.
• The facility, which opened on Thursday, April 27, allows customers to drop their luggage as early as 24 hours and up to 4 hours before their flight, arriving at the airport at their leisure. Passengers can check in via self-check-in kiosks, at dedicated desks with Emirates agents, or with the help of Sara.
• The robot is equipped with facial recognition technology and can print boarding passes, making the check-in process more efficient. Sara is also portable and can move around to assist those who need help. Sources suggest that future iterations of Sara will also have arms that can transport luggage.

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Published date : 29 Apr 2023 05:48PM