All higher education institutions must appoint an Ombudsperson: UGC
The UGC has made it mandatory for all higher education institutions to appoint an Ombudsperson specifically to address student complaints.
This means you now have a confidential and impartial figure to turn to if you're facing issues like:
- Admissions irregularities: Did you encounter unfair practices or incorrect information during the admissions process?
- Unreasonable refusals: Feeling treated unfairly or denied an opportunity without proper explanation?
- Misleading information: Were you provided incorrect or incomplete information that impacted your decisions?
- Withholding Documents
- Violation of laws regarding reservations in admissions.
- Unlawfulness: Demanding money beyond specified charges.
- Non-payment of scholarships
- Delay in examinations, results
- Unfair Practices in evaluation
- Denial of lawful refund for withdrawing students.
- Discrimination against specific categories of students.
- Denial of promised quality education.
- Harassment of students.
- Contraventions
- Non-compliance
Also Read: Student Alert: UGC Warns Against Unrecognized Online Degrees Offered by Edtechs!
Don't suffer in silence:
- Contact your institution's Ombudsperson: Their details should be readily available on your institution's website or through administrative offices.
- Share your concerns: The Ombudsperson will listen to your experiences and understand your situation confidentially.
- Seek fair resolution: They will explore options to address your concerns in a just and equitable manner.
- Get connected: They can direct you to relevant resources within your institution to further support your case.
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