Customer Technologist

Qualification:

Bachelor’s degree in Computer Engineering/ Computer Science, Information Technology or Math
Relevant technical certifications preferred but not required

Skills:

Support experience with an emphasis on providing excellent service in a customer care role
Superior analytical, problem solving and troubleshooting skills
Exceptional attitude towards customer service
Ability to work independently and in a team environment
Excellent verbal and written communication skills
Awareness of programming concepts and database usage
Familiarity with Internet-based applications
Capable of multi-tasking in a fast-paced environment