Freshers jobs at Infosys BPM

The Infosys BPM invites application for the following posts

Technical Process Executive

Qualification: MCA, BCA, B.Sc. (Computers/ IT) graduated in 2021, no backlogs with excellent communication skills need to apply.

Skills:

• Knowledge of relevant applications and tools specific to Service Desk.
• Knowledge and hands on experience of Microsoft office tools such as excel, word and PPT
• System software (i.e. operating systems, utilities), packaged (COTS) office productivity software, business applications, etc.,
• Hardware infrastructure, data network remote support for Laptops, Desktops, LAN issues, Printer configuration etc.
• Wireless connectivity, email and printing related requests
• Requests for password resets, account privilege ,user account activation, suspension ,termination, installation and MACD requests
• Issues for Internet related applications such as email clients and web browsers and Office Suites such as Microsoft O365. Chrome, Gmail, Hangouts etc.
• Mobile devices such as IOS, Android and Chrome book devices
• Technical knowledge/expertise to support technical help related queries and trouble shooting.
• Technical/troubleshooting knowledge of mobile operating systems (iOS, Android, Windows)
• Experience in a L1 service desk/ tech support process providing remote support for Laptops / Desktops / LAN Issues / Printer Configuration etc.

Interview Procedure:

• 1st round: HR assessment
• 2nd round: Ops Assessment

How to apply: Candidates can apply online only.

Job Location: Bangalore and Pune