HRH Next Services Pvt. Ltd. Customer Care Associate Voice

HRH Next Services Private Limited invites application for the post of Customer Care Associate Voice

Job Role: Customer Care Associate Voice

Eligibility: B.SC, B.Com, BCA, BBA (Any discipline) 2020, 2021, 2022 & 2023 graduates with at least 50% aggregate throughout academics without any backlogs only need to apply

Skills:

• Detail-oriented: Agents must listen carefully to customers and be able to pick up on small details to provide accurate responses to customers.
• Organized: Agents need to be able to access CRM systems and track recorded conversations while speaking to customers.
• Flexible: Agents have to be able to adapt to unique customer queries and situations.
• Friendly/empathetic: Agents need to be able to understand a situation from a customer's perspective and have a positive attitude toward people, even when dealing with difficult problems.
• Calm under pressure: Agents may have to handle hundreds of customers calls each day. They should be able to maintain composure in stressful situations.
• Effective communicator: Agents need great verbal/written skills to effectively communicate with customers.

Interview Procedure:

• HR round
• Operations Round
• Client /Versant Round

How to Apply?
Candidates can apply online only

Last Date: July 17, 2023
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Job Location: Nizamabad

For more details, please visit: https://task.telangana.gov.in/placements

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