HRH Next Services Pvt Ltd Recruiting Customer Care Associate

Job Role: Customer Care Associate

Eligibility: B.Sc, B.Com, BCA, BBA (Any discipline) 2022 & 2023 graduates with at least 50% aggregate throughout academics without any backlogs only need to apply.

Skills:

• Detail-oriented: Agents must listen carefully to customers and be able to pick up on small details to provide accurate responses to customers
• Organized: Agents need to be able to access CRM systems and track recorded conversations while speaking to customers
• Flexible: Agents have to be able to adapt to unique customer queries and situations
• Friendly/empathetic: Agents need to be able to understand a situation from a customer's perspective and have a positive attitude toward people, even when dealing with difficult problems
• Calm under pressure: Agents may have to handle hundreds of customers calls each day. They should be able to maintain composure in stressful situations
• Effective communicator: Agents need great verbal/written skills to effectively communicate with customers

Interview Procedure:

1. HR round
2. Operations Round
3. Client/ Versant Round

How to Apply?

Candidates can apply online only

Last Date: May 30, 2023

For more details, please visit: https://task.telangana.gov.in/placements

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