Skip to main content

HCL Technologies Limited Recruiting Analyst

HCL Technologies Limited invites application for the following posts
HCL Technologies Limited Recruiting Analyst

Job Role: Analyst

Qualification: B.Tech

Experience: 0 - 2.5 years


  • Provide hardware / software / network problem diagnosis / resolution via telephone/email/chat for customers end users Route problems to internal 2nd and 3rd level IT support staff.
  • Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution.
  • Administer and provide User account provisioning.
  • Use the Incident Management System to document and manage problems and work requests and their respective resolutions and circumvention's.
  • Responds to telephone calls, email, instant messages, and assigned tickets from users; Assign work orders / incidents to appropriate support teams and follow up until closure.
  • Respond to, and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution, and follow-up steps; Provide level 1 remote desktop support and perform other activities based on SOPs

Location: Nagpur

For more details, please visit:

Also Check: AP PGCET – 2023 Notification Details; Check Important Dates

Qualification GRADUATE
Experience Fresher job

Photo Stories