Amazon Hiring Account Health Support Specialist

Amazon invites application for the following posts

Account Health Support Specialist - English & Arabic

Qualifications:

• Candidate must have BA/ MA in Arabic from recognized university.
• Strong investigation skills to find root cause of metric issues and the ability to provide viable solutions for Sellers. Awareness of how your direct actions impact the buyer experience and Amazon’s potential for bad debt.
• Flexibility to work various shifts, including working one weekend day or alternative start-end times
• Experience with Microsoft Office, including Outlook, Word, and Excel Ability to compose a grammatically correct, concise and accurate written and verbal response.
• Embrace constant change with flexibility and good grace. Demonstrate appropriate sense of urgency for contact response time in the face of variable workflow.
• Demonstrated ability to deal with ambiguity Excellent interpersonal skills, with the ability to communicate complex transactional issues correctly and clearly to both internal and external customers
• Demonstrates effective communication, composure, and professional attitude Exemplary performance record, particularly with regard to quality & productivity Desired skill-sets include MS Office Application Excel and Internet Explorer / Mozilla Firefox.

Location: Hyderabad

For more details, please visit: amazon.jobs/en/jobs/2319413/account-health-support-specialist-english-arabic

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