Job Opening for Freshers in GHX| Sakshi Education

Sakshi Education

GHX invites application for the post of Customer Support Analyst

Job Role: Customer Support Analyst

Eligibility: BE/ B.Tech (Any discipline) 2023 graduates with 60% aggregate with no backlogs are eligible to apply.

Skills:

Excellent communication skills; verbal, written, and electronic.
Strong technical troubleshooting and problem solving skills across a variety of platforms and proprietary products.
Good organizational skills and the ability to work within deadlines and while speaking with customers.
Exceptional customer service skills and positive customer focus.
Good understanding of Information System components - including database, User Interface, and inter-application communication and processing logic.
Ability to identify learning opportunities and self-educate where resources and opportunities are present
Understands the KRAs & KPIs of a CSA role CSAT, Quality, Occupancy, AHT/TPH

Interview Procedure

Versant Round
2 rounds of technical interview
HR round

How to Apply?
Candidates can apply online only through this link: https://forms.gle/HSwSb2dhUVeCzrrz7

Last Date: May 20, 2024

For more details, please visit: https://task.telangana.gov.in/placements

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