MHA website ranks first in National e-Governance Service Delivery Assessment

• The website of the Ministry of Home Affairs (MHA) has been ranked first under the Central Ministries Portal in National e-Governance Service Delivery Assessment.
• Digital Police portal of National Crime Records Bureau (NCRB) placed at two in the assessment under the Central Ministries Services Portal.
• Part of periodic assessment intended to improve effectiveness of states and Union Territories and Central Government in delivery of online services to citizens.
• All Government portals that were evaluated were divided into two main categories, states and Union Territories and Central Ministry service portals.
• There were four main parameters of assessment, Accessibility, Content Availability, Ease of Use and Information Security and Privacy for Central Ministry Portals.
• An additional three parameters were also used for the Central Ministry Services Portals - End Service Delivery, Integrated Service Delivery and Status and Request Tracking.

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