Cognizant is seeking passionate Process Executives to join our team!
Cognizant Hiring recent graduate
Job Role: Process Executive- Voice & Non voice
Eligibility: BE/ B.Tech, B.Com, BBA, B.Sc, BCA, MBA, MCA (Any discipline) 2023/2024 passed outs with 50% aggregate throughout academics without any backlogs.
Skills:
Excellent command over communication skills and strong command over the local language/ language off support in the region (English & Hindi)
Excellent customer service skills.
Willing to work in a shift based work schedule
Excellent communication and interpersonal skills
Proficient in writing, reading and speaking English & Hindi
Proficient in using computers and MS Office
Able to type 30 words per minute in the preferred language
Fair knowledge of navigation on Google Maps and Geography
Able to work in different shifts depending on business requirements
Good in applying theoretical knowledge into practice and make sound decisions based on predefined policies
Follow all compliance and security measures related to client data
Ensure process guidelines are followed and met as documented
Meet client metrics & related issues on time with highest quality, stay up to date with the process knowledge/changes. Refer to knowledge updates/repositories to effectively process transactions.
Adhere to process quality metrics and strive to exceed the daily/monthly/annual quality & productivity targets.
Interview Procedure:
HR Screening
Versant Test ( Cut off- 55 & above)
Voice & Accent assessment
Eye for detail
Ops Final interview.
How to Apply?
Candidates can apply online only through this link https://forms.gle/WzCHQ1ymTjUy1AxAA
Last Date: July 15, 2024
For more details, please visit: https://task.telangana.gov.in/placements
