Google IT Support Professional Certificate online course offered by Google

Google IT Support Professional Certificate is a free online course offered by Google conducted by the Coursera.

About this course:

• This 5-course certificate, developed by Google, includes innovative curriculum designed to prepare you for an entry-level role in IT support.
• A job in IT can mean in-person or remote help desk work in a small business or at a global company like Google.
• The program is part of Grow with Google, a Google initiative to help create economic opportunity for all.
• Through a mix of video lectures, quizzes, and hands-on labs and widgets, the program will introduce you to troubleshooting, customer service, networking, operating systems, system administration and security.
• You’ll hear from Googlers with unique backgrounds whose own foundation in IT support served as a jumping off point for their careers

Syllabus:

• Technical Support Fundamentals
• The Bits and Bytes of Computer Networking
• Operating Systems and You: Becoming a Power User
• System Administration and IT Infrastructure Services
• IT Security: Defense against the digital dark arts

Duration: 05 weeks

Self Paced

For more details, please visit: https://www.coursera.org/professional-certificates/google
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