Govt Unveils Framework To Curb Fake Reviews On Ecommerce Platforms

Govt Unveils Framework To Curb Fake Reviews On Ecommerce Platforms

• Aiming to guard customers from fake online reviews of products, the Union government on  released a comprehensive set of guidelines which would come into effect from November 25 and would be voluntary in nature.
• The guidelines titled “Indian Standard (IS) 19000:2022 Online Consumer Reviews – Principles and Requirements for their Collection, Moderation and Publication”, will be applicable to every online platform which publishes consumer reviews.

• The secretary said that companies like Zomato, Swiggy, Reliance Retail, Tata Sons, Amazon, Flipkart, Google, Meta, Mesho, Blinkit and Zepto were part of the consultation process and they have assured compliance with these standards.

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Published date : 24 Nov 2022 04:40PM